Last Updated: June 30, 2026

Welcome to E11even. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

1. Acceptance of Terms

By accessing or using the E11even website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. Your continued use of our website constitutes your acceptance of these Terms, our Privacy Policy, and any additional policies published on our website.

2. Online Store Terms

You agree not to use our products or services for any unlawful or unauthorized purpose. While using our website, you must comply with all applicable laws and regulations.

You must not:

• Violate any applicable laws or regulations.

• Attempt to gain unauthorized access to our systems.

• Introduce viruses, malware, or harmful code.

• Interfere with the security or functionality of the website.

• Use our website for fraudulent or abusive activities.

Violation of these Terms may result in suspension or termination of your access.

3. Product Information

We strive to ensure that all product descriptions, images, specifications, pricing, and availability are accurate. However:

• Product colours may vary slightly due to screen settings.

• Product dimensions may have minor variations.

• Packaging may differ from images shown.

• Availability is subject to stock levels.

We reserve the right to modify product information without prior notice.

4. Pricing and Payment

All prices displayed on the website are subject to change without prior notice.

We reserve the right to:

• Correct pricing errors.

• Cancel orders affected by incorrect pricing.

• Refuse transactions suspected of fraud or misuse.

Payments are processed through secure third-party payment gateways. E11even does not store complete payment card information.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

• Accept or reject any order.

• Cancel orders due to stock unavailability.

• Limit quantities purchased.

• Verify customer information before dispatch.

If an order is cancelled after payment, the applicable refund will be processed according to our Refund Policy.

6. Shipping and Delivery

Estimated delivery timelines are provided for convenience only and are not guaranteed.

Delivery may be affected by:

• Weather conditions

• Public holidays

• Logistics delays

• Remote delivery locations

• Force majeure events

E11even is not liable for delays caused by shipping partners or circumstances beyond our control.

7. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our separate Return & Refund Policy.

Customers are encouraged to review that policy before placing an order.

8. Intellectual Property

All content available on the E11even website, including but not limited to:

• Logos

• Brand names

• Product images

• Graphics

• Videos

• Website design

• Product descriptions

• Text

• Icons

is the exclusive property of E11even or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially used without prior written permission.

9. User Content

If you submit reviews, comments, photographs, testimonials, or other content to E11even, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, modify, and display such content for marketing and business purposes.

You confirm that any content submitted by you does not infringe upon the rights of any third party.

10. Accuracy of Information

We make every effort to provide accurate information on our website.

However, we do not guarantee that all information is always complete, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

11. Third-Party Services

Our website may include links to third-party websites or services for your convenience.

We are not responsible for:

• Third-party content

• Privacy practices

• Product quality

• Services offered by external websites

Accessing third-party websites is entirely at your own risk.

12. Promotional Offers

From time to time, E11even may offer:

• Discount codes

• Promotional campaigns

• Limited-time offers

• Free gifts

• Loyalty rewards

These promotions are subject to specific terms and may be modified, suspended, or withdrawn without prior notice.

13. Limitation of Liability

To the fullest extent permitted by law, E11even shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Use of the website

• Product usage

• Delayed deliveries

• Technical interruptions

• Data loss

• Website errors

Our maximum liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless E11even, its directors, employees, affiliates, partners, and service providers from any claims, liabilities, damages, costs, or expenses arising from:

• Your breach of these Terms

• Misuse of the website

• Violation of applicable laws

• Infringement of third-party rights

15. Termination

We reserve the right to suspend or terminate your access to the website at any time, without prior notice, if we reasonably believe you have violated these Terms or engaged in fraudulent or unlawful activities.

Termination does not affect any rights or obligations accrued before the termination date.

16. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in India, unless otherwise required by applicable law.

17. Changes to These Terms

We may update or modify these Terms of Service at any time to reflect changes in our business operations, legal requirements, or website functionality.

Updated versions will be published on this page with the revised "Last Updated" date. Continued use of the website after such updates constitutes your acceptance of the revised Terms.

18. Contact Us

If you have any questions regarding these Terms of Service, our products, or your use of the website, please contact us through the contact details available on our website.

We are committed to providing timely assistance and ensuring a transparent shopping experience.

If you have any questions about this Policy, You can contact us:

• By email: queries@e11even.in
• By  Call - +91-
• By WhatsApp- - +91-

Thank you for choosing E11even. We appreciate your trust and look forward to delivering a secure, reliable, and enjoyable shopping experience.