Last Updated: June 30, 2026

Welcome to E11even ("we," "our," "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information to provide and improve our services, including:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect information such as:

• Full Name

• Email Address

• Mobile Number

• Billing Address

• Shipping Address

• Payment Information (processed securely through trusted payment providers)

• Order History

Automatically Collected Information

When you browse our website, we may automatically collect certain technical information, including:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Time Spent on Website

• Referral Source

• Cookies and Tracking Data

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Deliver products and services

• Verify payments

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Personalize your shopping experience

• Detect and prevent fraud

• Comply with legal obligations

• Send promotional emails, offers, and updates (only where permitted)

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Remember your preferences

• Analyze website performance

• Improve user experience

• Measure marketing effectiveness

• Deliver personalized advertisements

You can disable cookies through your browser settings; however, certain features of the website may not function properly.

4. Sharing Your Information

We value your privacy and do not sell or rent your personal information.

We may share your information only with trusted third-party service providers who help us operate our business, including:

• Payment Processing Partners

• Shipping & Logistics Providers

• Website Hosting Services

• Marketing Platforms

• Analytics Providers

• Customer Support Services

These service providers are authorized to use your information only as necessary to perform services on our behalf.

5. Payment Security

All online payments are processed through secure and trusted payment gateways.

E11even does not store your complete debit card, credit card, or banking information on our servers. Payment information is encrypted and processed using industry-standard security practices.

6. Marketing Communications

With your consent, we may send promotional emails, SMS messages, WhatsApp updates, newsletters, product launches, exclusive offers, and marketing communications.

You may unsubscribe or opt out of these communications at any time by following the instructions provided in the communication or by contacting us.

7. Data Security

We implement appropriate technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of electronic storage or internet transmission is completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders

• Provide customer support

• Comply with legal obligations

• Resolve disputes

• Enforce our policies

When your information is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Update your account details

• Request deletion of your personal data

• Withdraw consent for marketing communications

• Request a copy of the personal information we hold about you

To exercise these rights, please contact us using the details provided on our website.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before sharing any personal information.

11. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it promptly.

12. Legal Compliance

We may disclose personal information if required by law, court order, government authority, or to protect our legal rights, investigate fraud, or ensure the safety of our customers and business.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised "Last Updated" date. Continued use of our website after changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the contact details available on our website.

We are committed to addressing your privacy concerns promptly and transparently.

If you have any questions about this Privacy Policy, You can contact us:

• By email: queries@e11even.in
• By  Call - +91-
• By WhatsApp- - +91-

Thank you for choosing E11even. Your trust is important to us, and we are committed to protecting your privacy while providing a secure and enjoyable shopping experience.